Why You Need a Driver Feedback Loop with Workhound CEO Max Farrell

We’ve been talking a lot about Truck Driver Appreciation but what we haven’t been talking about is the importance of a feedback loop from your actual drivers. 

We typically do feedback surveys for customers and leads. But most companies as a whole don’t do it for their internal employees–driver or not. 

So if you haven’t started up your own feedback loop process, it’s a good time to start–or at least budget for it in the future so you can know those happiness and frustration points of the job year-round.

Helping us get that started is co-founder and CEO of Workhound, Max Farrell; who joins this week's episode to break it all down.

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About the Author

Blythe Brumleve
Blythe Brumleve
Creative entrepreneur in freight. Founder of Digital Dispatch and host of Everything is Logistics. Co-Founder at Jax Podcasters Unite. Board member of Transportation Marketing and Sales Association. Freightwaves on-air personality. Annoying Jaguars fan.

To read more about Blythe, check out her full bio here.