We’ve been talking a lot about Truck Driver Appreciation but what we haven’t been talking about is the importance of a feedback loop from your actual drivers.
We typically do feedback surveys for customers and leads. But most companies as a whole don’t do it for their internal employees–driver or not.
So if you haven’t started up your own feedback loop process, it’s a good time to start–or at least budget for it in the future so you can know those happiness and frustration points of the job year-round.
Helping us get that started is co-founder and CEO of Workhound, Max Farrell; who joins this week's episode to break it all down.