Podcasts, Videos, and Blogs

3PL

post-img

Automating Customer Support in Freight with AI

In this interview, Mike Zayonc, co-founder of Kodif, discusses how AI can transform customer support in freight through automation to improve productivity. He explains how his company's CX and Support automation platform's AI tools increase productivity by 40% by deflecting repetitive requests and resolving issues instantly. Mike also shares advice on preparing data now through APIs and recording calls to leverage AI in the future when it becomes more accurate than humans for automating workflows.LINKS:Kodif WebsitePlug and Play WebsiteMike's LinkedIn LISTEN TO THE FULL EPISODE HERE---------------------------------------------THANK YOU TO OUR SPONSORS!Are you experienced in freight sales or already an independent freight agent? Listen to our Freight Agent Trenches interview series powered by SPI Logistics to hear directly from the company's agents on how they took the leap and found a home with SPI freight agent program. Maximize your website’s performance and security with Digital Dispatch’s web hosting and management. ---------------------------------------------ABOUT THE PODCAST: Everything is Logistics is a podcast for the thinkers in freight. Follow the podcast to never miss an episode. Follow EIL host Blythe Brumleve on social: LinkedIn | TikTok | YouTube...

read more
post-img

The Future of Freight Insurance with Loadsure

This episode provides an insightful look into freight insurance from industry expert, Jim Heide, co-founder of Loadsure. It covers important topics like Lloyds of London, dynamic pricing, fraud prevention tools, autonomous vehicles, and more. Listen to learn how insurance is evolving to better serve shippers and brokers in today's complex freight environment.LINKS:Jim's LinkedInLoadsure WebsiteWATCH THE FULL EPISODE HERE---------------------------------------------THANK YOU TO OUR SPONSORS!Are you experienced in freight sales or already an independent freight agent? Listen to our Freight Agent Trenches interview series powered by SPI Logistics to hear directly from the company's agents on how they took the leap and found a home with SPI freight agent program. Maximize your website’s performance and security with Digital Dispatch’s web hosting and management. ---------------------------------------------ABOUT THE PODCAST: Everything is Logistics is a podcast for the thinkers in freight. Follow the podcast to never miss an episode. Follow EIL host Blythe Brumleve on social: LinkedIn | TikTok | YouTube...

read more
post-img

Combatting the Truck Parking Shortage in America

This episode discusses the truck parking shortage in America with Evan Shelley, CEO of Truck Parking Club. He explains why there's a lack of parking spots for truck drivers, how long this has been an issue, whether it's the government or private sector's responsibility to solve it, and how his company's marketplace app connects drivers to businesses with extra parking capacity. Listen to learn about this major logistics challenge and hear more about Truck Parking Club's innovative solution.LINKS:Evan's LinkedInTruck Parking Club Website WATCH THE FULL EPISODE HERE---------------------------------------------THANK YOU TO OUR SPONSORS!Are you experienced in freight sales or already an independent freight agent? Listen to our Freight Agent Trenches interview series powered by SPI Logistics to hear directly from the company's agents on how they took the leap and found a home with SPI freight agent program. Maximize your website’s performance and security with Digital Dispatch’s web hosting and management. ---------------------------------------------ABOUT THE PODCAST: Everything is Logistics is a podcast for the thinkers in freight. Follow the podcast to never miss an episode. Follow EIL host Blythe Brumleve on social: LinkedIn | TikTok | YouTube...

read more
post-img

How Yard Management Solutions Streamline Operations

In a new episode of Everything is Logistics, hosts Blythe Brumleve sits down with two yard management technology experts, Colin Mansfield and Severiano Carnera, to discuss how technology can help streamline operations, prevent waste, and improve the driver experience. They share how Yard Management Solutions and process automation can drive major efficiencies and cost savings for companies.LINKS:Yard Management Solutions WebsiteColin's LinkedInSeveriano's LinkedInWATCH THE FULL EPISODE HERE---------------------------------------------THANK YOU TO OUR SPONSORS!Are you experienced in freight sales or already an independent freight agent? Listen to our Freight Agent Trenches interview series powered by SPI Logistics to hear directly from the company's agents on how they took the leap and found a home with SPI freight agent program. Maximize your website’s performance and security with Digital Dispatch’s web hosting and management. ---------------------------------------------ABOUT THE PODCAST: Everything is Logistics is a podcast for the thinkers in freight. Follow the podcast to never miss an episode. Follow EIL host Blythe Brumleve on social: LinkedIn | TikTok | YouTube...

read more
post-img

How This Freight Agent Uses Content Marketing

This episode features Nathan Cheney, founder of Supply Chaney, discussing his experience in logistics, starting a freight agency, and creating educational YouTube content. He shares insights on improving supply chain processes, building company culture, marketing B2B content, and more. He also adds his thoughts on creating efficient content workflows and choosing the right metrics to focus on.LINKS:Nathan Cheney LinkedInSupply Chaney WebsiteSupply Chaney YouTubeWork Wear SafetyWATCH THE FULL EPISODE HERE---------------------------------------------THANK YOU TO OUR SPONSORS!Are you experienced in freight sales or already an independent freight agent? Listen to our Freight Agent Trenches interview series powered by SPI Logistics to hear directly from the company's agents on how they took the leap and found a home with SPI freight agent program. Maximize your website’s performance and security with Digital Dispatch’s web hosting and management. ---------------------------------------------ABOUT THE PODCAST: Everything is Logistics is a podcast for the thinkers in freight. Follow the podcast to never miss an episode. Follow EIL host Blythe Brumleve on social: LinkedIn | TikTok | YouTube...

read more
post-img

Solving Logistics Problems with the Right Technology

This episode provides insightful perspectives on logistics technology from Brian Glick, a technology leader with over 25 years of experience. He discusses AI, Internet of Things, integrating systems, and key considerations for implementing new tech. He also provides valuable advice on leveraging technology to solve logistics problems and drive business value.LINKS:Brian Glick on LinkedInConnecting the world’s supply chain data with Brian GlickChain.ioChain.io Case StudiesChain.io on LinkedInChain.io on TwitterWATCH THE FULL EPISODE HERE---------------------------------------------THANK YOU TO OUR SPONSORS!Are you experienced in freight sales or already an independent freight agent? Listen to our Freight Agent Trenches interview series powered by SPI Logistics to hear directly from the company's agents on how they took the leap and found a home with SPI freight agent program. Maximize your website’s performance and security with Digital Dispatch’s web hosting and management. ---------------------------------------------ABOUT THE PODCAST: Everything is Logistics is a podcast for the thinkers in freight. Follow the podcast to never miss an episode. Follow EIL host Blythe Brumleve on social: LinkedIn | TikTok | YouTube...

read more
post-img

MacroPoint Founder Talks Freight Tech’s Evolution at Descartes

This episode features Dan Cicerchi, GM of Transportation Management Solutions at Descartes, discussing freight tech innovation, relationship building, and learnings from his experience co-founding MacroPoint. He provides insights on supply chain visibility, actionable data, and advice for startups on focusing on customer needs and profitability. He also shares his perspective on tech's role in logistics.LINKS:Dan's LinkedIn: https://www.linkedin.com/in/dancicerchiDescartes' LinkedIn: https://www.linkedin.com/company/descartes-systems-groupDescartes Website: https://www.descartes.com WATCH THE FULL EPISODE HERE---------------------------------------------THANK YOU TO OUR SPONSORS!Are you experienced in freight sales or already an independent freight agent? Listen to our Freight Agent Trenches interview series powered by SPI Logistics to hear directly from the company's agents on how they took the leap and found a home with SPI freight agent program. Maximize your website’s performance and security with Digital Dispatch’s web hosting and management. ---------------------------------------------ABOUT THE PODCAST: Everything is Logistics is a podcast for the thinkers in freight. Follow the podcast to never miss an episode. Follow EIL host Blythe Brumleve on social: LinkedIn | TikTok | YouTube...

read more
post-img

Lessons from 15 Years at TQL with Chris Fields

Chris Fields, the VP of Sales at Zelh Logistics, discusses his 15 years of experience at TQL and the evolution of the freight brokerage industry. He provides insight into where he thinks the future of freight brokerage is headed based on his experience and touches on topics such as outsourcing models, hiring practices, carrier relationships, and adapting to change.LINKS:Chris' LinkedInZelh Logistics websiteArmchair Attorney Breaks Down Convoy and TQL Freight DramaWATCH THE FULL EPISODE HERE---------------------------------------------THANK YOU TO OUR SPONSORS!Are you experienced in freight sales or already an independent freight agent? Listen to our Freight Agent Trenches interview series powered by SPI Logistics to hear directly from the company's agents on how they took the leap and found a home with SPI freight agent program. Maximize your website’s performance and security with Digital Dispatch’s web hosting and management. ---------------------------------------------ABOUT THE PODCAST: Everything is Logistics is a podcast for the thinkers in freight. Follow the podcast to never miss an episode. Follow EIL host Blythe Brumleve on social: LinkedIn | TikTok | YouTube...

read more
post-img

A Realistic Content Marketing Strategy for Trucking Companies

In this episode recorded for the Tenney Group, Blythe Brumleve shares her journey into freight marketing, starting as an executive assistant who was handed the keys to run marketing for a $140 million logistics company. She discusses creating content that solves customer problems, being consistent, and why most companies fail at content marketing. She also gives tips on planning content and talks sports. LINKS: Tenney Group WebsiteTenney Group YouTubeFull Video: Should Trucking Companies Start a Podcast?---------------------------------------------THANK YOU TO OUR SPONSORS!Are you experienced in freight sales or already an independent freight agent? Listen to our Freight Agent Trenches interview series powered by SPI Logistics to hear directly from the company's agents on how they took the leap and found a home with SPI freight agent program. Maximize your website’s performance and security with Digital Dispatch’s web hosting and management. ---------------------------------------------ABOUT THE PODCAST: Everything is Logistics is a podcast for the thinkers in freight. Follow the podcast to never miss an episode. Follow EIL host Blythe Brumleve on social: LinkedIn | TikTok | YouTube...

read more
post-img

Freight Friends: Previewing F3, Logistics Girlie, Cargo Crime Uptick, and Logistics of Tinned Fish

Grace Sharkey and Blythe Brumleve are back with another episode of Freight Friends! This time the duo is previewing Freightwaves' F3 conference and discussing Grace's new venture, Logistics Girlie. Plus the two discuss the uptick in cargo crimes along with prevention tips plus the logistics of Barbie SUVs and tinned fish!LINKS:...

read more