Custom development and technical services for logistics and supply chain websites
Not every request is a new website. Sometimes it's a stuck integration between the site and the CRM. A form that has been quietly failing for months. A page nobody can load on a phone at a terminal. A spreadsheet that should have been an internal tool two years ago. A site that is being asked to do more than it was ever built for.
Custom Development and Technical Services is where that work lives. Scoped per project, with one accountable partner, documented handoff, and a clear path for future changes so marketing can move and IT can sign off.
Examples: a driver or crew visibility dashboard, shipment and load status pulled from your TMS, a CRM that finally talks to the website, or an internal tool that retires a spreadsheet nobody wants to own.
Who it is for
Built for logistics teams who need a partner, not another vendor.
- IT and technology leaders who need a partner that documents its work
- Marketing teams asking their site to do more than it was built for
- Operators with an aging or inherited codebase
- Companies whose CRM, TMS, or data pipeline should be talking to the website but isn't
Outcomes
What gets better
- Fewer stuck integrations and one-off scripts
- Faster, more accessible pages
- Documented change control and integration awareness
- Internal tools and dashboards owned by the business
- Reduced day-to-day web support burden on internal teams
Why teams choose us
An extension of your team, not another vendor to manage
Digital Dispatch plugs into your marketing team, your IT team, and the contractors already helping. One accountable partner who speaks logistics, moves in days instead of quarters, and leaves documentation so the site keeps working after launch.
Fast
Founder-led delivery with no account-manager layer between you and the work. Decisions land in days, not sprint theater.
Fit-first
Architecture chosen for your content, publishing, integrations, security, and ownership model. Not a stack forced onto every project.
Quality
Technical SEO, accessibility, performance, and integrations handled deliberately, not bolted on after a complaint.
Trustworthy
Documented ownership, clear change control, and honest scope. If it is not a fit, we say so early, in writing.
Scope at a glance
Included
- Technical SEO and AI-search readiness reviews
- Code cleanup and modernization
- AI-assisted code review to surface common issues faster
- Dashboards and reporting systems
- Custom applications, portals, and internal tools
- HubSpot, Zapier, CRM, TMS, API, and data integrations
- Website rescue and remediation
- Performance and accessibility work
- Spam protection and technical hardening
Not included
- Penetration testing or formal security audits
- Compliance certification (SOC 2, HIPAA, PCI, etc.)
- Legal, tax, or regulatory advice
- Ad campaign management or general marketing retainers
Process
How the work runs
- Step 01
Scope
Understand the goal, the constraints, and who needs to sign off. Confirm what a good outcome actually looks like.
- Step 02
Plan
Agree on approach, integrations, access, change control, and testing before code is written.
- Step 03
Build
Work in an environment marketing and IT can both see. Document what changes and why.
- Step 04
Hand off
Deliver with documentation, access, and a clear path for future changes.
Pricing
The engagement model
Custom development is quoted per project.
Scope depends on integrations, data requirements, testing needs, environments, and ongoing support expectations. Final terms are confirmed in the approved agreement.
AI-assisted code review helps surface common issues and speed up remediation. It is not a penetration test, a formal security audit, or a compliance certification, and it is not a substitute for one.
FAQ
Common questions
Target audience
Who we work with
Digital Dispatch is scoped for a specific set of companies. If you sit in one of these categories, the fit is usually clear.
Logistics service providers
Brokerages, carriers, 3PLs, and specialized operators (drayage, warehousing, cross-border, final-mile) that need a website partner marketing can use and IT can trust, without a generic agency translation layer.
Logistics technology companies
SaaS and platform companies whose marketing site should match the seriousness of the product. If the product runs freight and the site looks temporary, the site is costing you deals.
IT and technology leaders
Owners who need documented ownership, sensible change control, integration awareness, and a partner who will not create surprise IT risk to hit a marketing deadline.
Founders, operators, and lean marketing teams
Mid-market and lean enterprise teams that need a fractional web team for builds and ongoing ownership, not a bargain builder and not a fractional CMO or CTO retainer.
Select agency partners
Agencies serving logistics clients who need a technical partner at the table without losing the account. We stay in our lane.
Review form
Start with the website, not a sales pitch.
Share the URL, the main problem you're trying to solve, and a little context about your team. Blythe takes a look personally before anyone suggests a call.